A viral video shows Indigo passengers angrily confronting ground staff at Mumbai airport after a flight was delayed for over five hours without prior notice.
The passengers, who were kept waiting inside the plane, were frustrated by the lack of communication. One man was seen yelling at staff, while two women questioned why no information was provided. Despite the heated situation, the Indigo ground staff remained calm. Many viewers sympathized with the passengers, while others highlighted the difficult job of airline staff in such situations.