Grievance Redressal- CredyFi

Welcome to Soocel Digital Solutions Private Limited.

We are committed to taking all necessary steps to resolve your grievances and complaints within a reasonable time frame.
You may make use of any of the options listed below to register your grievance or complaint. We would like to reassure you that we will work on resolving the same at the earliest.

You may connect with us through any of the below channels. We will be glad to assist you : Call Us- 9175554856 - 10 AM to 6 PM

Write To Us

You can register your grievance by writing to us at support@credyfi.com. Please mention your registered contact details along with your concerns.

In case you are not satisfied with the resolution offered after reaching out to any of our above-mentioned service teams, you may reach out to :

Mr. Abhishek Sonawane
Grievance Redressal Officer
Soocel Digital Solutions Private Limited
202, Crescent Park , Baner, Pune
Contact Number: 839077880 ( All days of the week (Except National Holidays) from 10 AM to 6 PM IST )
Email id: abhishek@credyfi.com.

In case you are not satisfied with the resolution offered after reaching out to any of our above-mentioned service teams, you may reach out to :

Mr. Gaurav Poswal
Director
Soocel Digital Solutions Private Limited,
202, Crescent Park , Baner, Pune
Contact Number: 9359990147 ( All days of the week (Except National Holidays) from 10 AM to 6 PM IST )
Email id: gaurav@credyfi.com 

If you are still not satisfied with the response received or the complaint / dispute is not redressed within a period of one month, you may appeal to Reserve Bank of India by lodging a complaint on https://cms.rbi.org.in/ or by contacting the below address.

Centralised Receipt and Processing Centre,
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh – 160017
Toll Free No. 14448

RBI's Sachet Portal : https://sachet.rbi.org.in/