A Mumbai consumer court directed Flipkart and a seller to pay ₹10,000 and refund ₹4,641 with 9% interest to a woman for rejecting a return of a substandard product under its "no return policy.
" Taruna Rajput bought 13 containers of Herbalife Nutrition Energy Drink for ₹4,641 but found them suspicious in color and texture, lacking a QR code. Flipkart's refusal was deemed unfair trade practice and service deficiency. The court dismissed her ₹50 lakh damages claim due to lack of evidence but penalized Flipkart for poor service.