Ola, Uber, and Porter scored zero in the Fairwork India Ratings 2024, highlighting poor working conditions for gig workers. The report assessed 11 platforms, including Amazon Flex and Zomato, led by the Centre for IT and Public Policy and Oxford University.
BigBasket emerged as the top performer with 6 points, alongside Swiggy, Urban Company, and Zomato. No platform scored above 6 out of 10, failing to meet all five principles: Fair Pay, Fair Conditions, Fair Contract, Fair Management, and Fair Representation. BigBasket and Urban Company earned points for minimum wage policies.